Refund policy

Last Updated: 9/8/2026

Because Storybook Mystery Marketplace LLC creates mystery‑themed curated boxes designed especially for you, all sales are final. We are unable to offer returns, exchanges, or refunds due to the surprise nature of our products.

If an item arrives damaged, please contact us within 48 hours of delivery and include clear photos of the issue. We will gladly review the situation and make it right.